Textmagic

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Business text messaging service for marketing and communication

The all-in-one solution for all your business texting needs - marketing campaigns, two-way SMS chats, reminders, notifications, and internal staff communication.
Textmagic
company
 
4.7 out of 5
company
 
4.7 out of 5
company
 
4.5 out of 5
company
 
4.5 out of 5

Powerful texting features for businesses of all sizes

Connect with your customers, partners, and staff and ensure quick and reliable communications from a single messaging platform.

 

Expand your reach with SMS, email, and voice

Easily engage with customers, leads, and staff through their mobile devices and their preferred business communication channels.
 

Stay in touch with two-way conversational SMS

Keep the conversation going, share the workload with your team, and respond to urgent inquiries using two-way SMS chat.
 

Automate replies & communication workflows

Easily connect your Textmagic account to over 1,000 apps without coding skills to save time by automating everyday communication.
Platform
Explore the key use cases of business text messaging
Discover the limitless possibilities of our business text messaging platform - improve communication, elevate SMS marketing, and improve customer service with conversational two-way texting.
 
Service & support
 
Marketing & promotions
 
Appointment reminders
 
Internal communication
 
Event management
 
Alerts & notifications
 
School & campus updates
 
Recruitment & HR
Delight your customers with real-time support

SMS chat is the perfect tool for maintaining strong connections with customers while on the move. With instant two-way texting, you can quickly address their queries and build long-lasting relationships.

Integrate SMS with other support channels

Connect Textmagic to your helpdesk ticketing software or any essential app via API, Email to SMS, or Zapier. This ensures multi-channel, next-level support for enhanced customer interactions.

Collect valuable feedback with SMS surveys

Improve your products and services by sending SMS surveys after key touchpoints such as purchases, customer service interactions, events, or promotions, gaining valuable feedback directly from your audience.

Service & support

Reach audiences who prefer text-based communication

We have simplified the process of connecting with your recipients. Learn why different target groups prefer texting over other communication channels.

 
Customers & clients
 
Choose text messaging over email or phone calls for quick and convenient communication. Texting allows clients to receive timely appointment reminders, order status updates, or engage in two-way conversations with businesses.
 
Guests
 
Expect to receive text messages with access information, welcome notes, or travel recommendations when booking vacations or other hospitality experiences. Texting facilitates communication even if guests are unable to check their email or respond to a call.
 
Employees
 
Value texting for its clarity and flexibility. The non-disruptive nature of texts allows them to multitask while staying engaged with colleagues and tasks. Calls and emails can be less effective, while texting encourages efficient information exchange.
 
Donors
 
Are more likely to respond to fundraising requests or opportunities to make a difference through text. Unlike phone calls or emails, texting offers an immediate and accessible means of communication, fostering active participation and support.
 
Patients
 
Appreciate the discrete nature of texting for healthcare-related communication, such as prescription reorder notifications. Texting also allows patients to request further clarifications or seek help, even if they have difficulty answering calls or accessing emails.
 
Job applicants
 
Appreciate timely, non-intrusive text updates during the hiring process. Texting facilitates efficient coordination of interviews and makes it easier for candidates to seek clarification, find out about the status of their application, or receive instructions.
 
Students
 
Like to receive text updates, such as class announcements, schedule changes, or assignment reminders, from their educational institution. Texting also makes it easier for students to communicate with their teachers and peers or to ask questions.
 
Business partners and vendors
 
Use texting for direct business communication, coordinating meetings, or collaborations. Two-way messaging enables seamless conversations, facilitating efficient decision-making and information exchange between business partners.
 
Subscribers & members
 
Prefer regular updates, notifications, and exclusive offers arriving as text messages. This channel encourages active engagement, making it easy to run surveys, gather feedback, and deliver critical information in a timely manner.
 
Job site workers
 
Choose to text over email or phone calls because it allows them to communicate efficiently even in noisy or busy environments. Texts also offer a written record of communication for job documentation and make it easy to forward instructions or requests.
 
Intercom

Intercom

Live chat

Zendesk

Zendesk

Ticketing system

Asana

Asana

Project management

Mailchimp

Mailchimp

Email campaigns

Intercom

Intercom

Live chat

Zendesk

Zendesk

Ticketing system

Asana

Asana

 

INTEGRATIONS

Seamless integration with 1,000+ business apps

Improve efficiency with automated text messaging workflows. Our no-code Zapier integrations and robust SMS APIs connect Textmagic to all your favorite apps and tools.

Why companies large and small trust Textmagic

See why thousands of businesses have chosen Textmagic as their preferred communication platform.

SOC2

certified

We are enterprise-grade security compliant and adhere to high industry standards for safeguarding your data.

4.5

star rating

Average rating across business review sites. Thousands of users trust us with their business communication needs.

GDPR

compliant

Our software is fully GDPR compliant, ensuring the protection and privacy of your sensitive information

500+

reviews

We have been delivering exceptional service for 20+ years. Our clients love how easy it is to get started with us.

25K+

users

Around the world use our services every month to communicate with their customers, partners, and employees.

1K+

integrations

Textmagic integrates with over 1,000 apps. We also offer a robust API with user-friendly documentation.

Some of our Affiliated Companies

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